April 28, 2008

How to remove spyware and other bad things!

Filed under: Computer Repair, Microsoft, XP, tech support — admin @ 2:07 pm

You’ll need;


What to do:

  • Turn off Startup Items, restart computer
  • Install then run HijackThis, restart computer
  • Run Spybot- Fix Problems, Run Ad-Aware- Fix Problems, Run AVG scan- Fix Problems
  • Restart computer, run HijackThis again
  • Evaluate problems, take additional action.

First
On your computer click start and then click run (Win+R). If you can’t get to the run command from the start menu you can press the windows key plus r.

In the run command type, “msconfig“.

MSCONFIG

Next choose startup. Then choose to disable all.

MSCONFIG

This will uncheck all programs that are set to automatically start when the computer turns on. After fixing your computer you can go back into msconfig and reselect the programs you’d like to start when the computer starts such as aim.

MSCONFIG StartUp Items


Step two
Once your computer has been restarted and is running again it’s time to install the programs listed at the top of this page.

First install HijackThis. Run HijackThis and select all the startup programs that seem shady. Restart the computer.

After restarting the computer install Spybot Search & Destroy. The installer is pretty self explanatory. It’ll ask you to;

  1. Make a backup, do it.
  2. Download updates, do that.
  3. To immunize your system, do that.

Once it’s installed run a scan, fix the problems.

Now for AdAware. Once installed run a scan and choose to fix the problems.

After AdAware is installed install AVG Free Edition run a scan and fix those problems.


Lastly, I’d run HijackThis again, check the boxes next everything I’d like to get rid of, then restart.


Our last step is to evaluate our efforts and figure out what it is we haven’t been able to remove. A particular pesky virus I come across quite often is the trojan / virus vundo.

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**You’re going to need to save and run the file from the desktop**

2. Double click combofix.exe & follow the prompts.

*Attention*
Do not click combofix’s window while it’s running. That can cause it to freeze.

Combofix shouldn’t take more then 20 minutes to run.
If it does, (press ctrl, alt and del at the same time) this will opeb the Task Manager click the processes tab and end the processes that are findstr, find, sed or swreg, that should cause combofix continue.

If you have problems with Combofix visit how-to-use-combofix

Digg!

1 Comment »

  1. I’m totally not a fan of AdAware and have since lost faith in the program way back early 2001 or 2002; the program just doesn’t catch any thing well and whatever it does catch doesn’t really remove it problem/for good.

    I instead have since used this guide (which is nearly the same as the method I’ve been using for years):

    Primary steps (I usually skip this and go straight to the OS selections [I'm not a fan of CCleaner either])

    Steps for WinXP (I skip using SUPERAntiSpyware, I’m not uploading a log nor do I find it necessary)

    In addition, I usually boot the computer in Safe Mode before I run MGTools (and sometimes ComboFix) and I also run SmitFraudFix by S!Ri, great program that removes the ever so difficult SmitFraud. This must be run in Safe Mode to prevent SmitFraud from activating at startup.

    BTW! Trailed my way from Livejournal through your S_Y_C2 post :D

    Comment by Fernando N — May 13, 2008 @ 2:20 am

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